TERMS OF SALES
General warnings
Please read carefully the conditions set out below before you browse and use this website. The use of this website constitutes acceptance of the conditions below. In case you do not accept these conditions please do not use this site.
Users are free to browse this site.
The User takes upon himself all responsibility for use of this website.
You use the web site and surf it at your own risk.
SOCIETA ‘AGRICOLA SANTA MARTA SRL cannot be held responsible for any damage, such as infections by computer viruses or malware may spread through link listed on this website, or downloading (also called ” download “) their content.
Hyperlinks (or “link”) at this site may direct the navigation of visitors to web pages or sites other than this site, operated by other entities. SOCIETA ‘AGRICOLA SANTA MARTA SRL assumes no responsibility for the content published on those sites.
Any personal information sent to the site of SOCIETA’ AGRICOLA SANTA MARTA SRL will be treated in compliance with privacy laws.
SOCIETA ‘AGRICOLA SANTA MARTA SRL does not guarantee the regular update of the data and information contained in this site.
Contract online – Purpose and definition
By defining “contract of sale on line” it is understood the contract, i.e the legal transaction concerning goods and / or services, concluded between the seller (in this case the company SOCIETA’ AGRICOLA SANTA MARTA SRL with registered offices in C.da Santa Marta sn, 92024 Canicattì (AG), with VAT and tax code 02646420840) and the buyer under the system of remote sales arranged by the seller trough the remote technology of communication, so called “Internet”.
Therefore, all contracts will be concluded directly through access by the buyer to the website (domain named www.santamartabio.com) in which all the procedures and principles to conclude the contract are stated.
“Buyer” is the person who is buying goods and services for purposes directly or not directly related to its own business.
Below are the conditions of sale that will be in force until when SOCIETA’ AGRICOLA SANTA MARTA SRL decides to change them.
Any changes to these terms of sale will be effective from the date when they will be published on the website www.santamartabio.com and will regulate all the sales made from that moment on.
Prices
Prices are quoted in Euros and include VAT. They are subject to change without notice.
How to buy
The buyercan only purchase products on the page “products” of the website www.santamartabio.com. All the data found on the page “products” are not binding, may therefore be subject to change without notice.
Orders Placement
Orders can be submitted directly online through the website of SOCIETA’ AGRICOLA SANTA MARTA SRL (www.santamartabio.com) using the shopping cart and payment procedures contained in it.
Orders – Products availability
The buyer can buy all the products advertised in this website www.santamartabio.com and in the quantities available in stock. In case an order exceeds the amount present in stock, the computer system will accept the order limited to products available at that time and will communicate to the purchaser if this item will be available in the future and the time scheduled for replenishment.
SOCIETA’ AGRICOLA SANTA MARTA SRL reserves the right – in the interest of the buyer- to verify the quality of the items before sending them, and if the quality is not deemed acceptable for dispatch, SOCIETA’ AGRICOLA SANTA MARTA SRL will avoid sending the good and will reimburse the buyer of the amount paid (including the transport costs if also charged). The buyer will be required to provide SOCIETA’ AGRICOLA SANTA MARTA SRL with his bank details, which will be used to make the repayment, and the seller will have to repay that sum within 7 working days from the given information notice.
Orders – Cancellation policy
All orders are binding and can be terminated only if the goods have not been posted yet, by written request sent by e-mail.
For orders already shipped, the buyer must exercise the right of withdrawal.
Acceptance of general conditions of sale
The contract between the company SOCIETA’ AGRICOLA SANTA MARTA SRL and the buyer is concluded with the electronic submission of the order. This acceptance is automatic, unless otherwise communicated to the buyer by means of other methods.
The buyer, placing an order in the prescribed manner, claims to have read all information provided to him during the purchase process and accept all the general conditions and payment method below described.
The customer, once the online purchase process is concluded, will print or save an electronic (or in any case keeps) these general conditions of sale in accordance with the requirements of Art. 52 and 53 of Legislative Decree. No. 206/2005 on remote selling.
Shipping – Couriers and delivery times
Our purchases are generally shipped within two –four working days from the receipt of payment.
Delivery times are generally about two / seven days from the time of shipment within Italy, it can take longer outside the national borders.
Shipments are usually by courier, which is a good compromise between cost and speed of delivery. If necessary, in its sole opinion, SOCIETA’ AGRICOLA SANTA MARTA SRL reserves the right to ship with a variety of carriers, without informing the buyer, and without any escalation of transportation costs.
The buyer will receive a tracking number to monitor the shipment online directly on courier website.
In any case the company SOCIETA’ AGRICOLA SANTA MARTA SRL is not liable of damages for delays in the order shipment.
Unless otherwise specified by our buyerservice, delivery means on the ground floor.
Shipping – Costs
Transport costs include handling, packaging and shipping costs.
In case of return of goods, shipping costs to our warehouse will be entirely charged to the buyer. In this case, the buyershould reimburse the seller of such shipping costs. In the case of non-reimbursement the company SOCIETA’ AGRICOLA SANTA MARTA SRL will undertake all the necessary actions to recover the amount of such claim.
Shipping – Receipt of goods
Upon arrival of the goods (always in presence of the courier) and before signing the delivery, in your best interests, is necessary to verify the following:
– that the package is in perfect shape, not damaged or wet and otherwise complies with the standard shape of a package, also in terms of sealing materials (adhesive tape, string, metal staples or anything else);
– Check that the number of packages is as specified in the transportation document.
Any damage to packing and / or product or the mismatch in the number of items or information must be immediately notified to seller and written notice shall be posted on the delivery receipt. In the absence of such notification, the articles are considered delivered compliants.
Once signed the delivery receipt, the buyercannot make any objection about the appearance of the goods.
If goods are not collected within the time limit of the warehouse due to repeated inability of the courrier to deliver the goods to the address specified by the buyer when ordering, the goods shall be deemed rejected and sent back at the warehouses of the company SOCIETA’ AGRICOLA SANTA MARTA SRL. In this case all the expenses arising from the rejection will be back charged to the buyer.
Shipping – What to do in case of damage due to transportation
Upon delivery of the goods by the courier, the buyer must always check the package BEFORE SIGNING RECEIPT delivery. If the packaging is damaged, the buyer must do the following:
– Accept the package WITH A RESERVE. It means signing the delivery receipt, but writing on the document “AGREE WITH RESERVE, DUE TO PACKAGING DAMAGED”;
– Once you opened the package you can check if the goods are in order or has been damaged;
– If the goods are actually damaged you must report it immediately by e-mail sending pictures of pre-opening and post-opening; once SOCIETA’ AGRICOLA SANTA MARTA SRL has verified the damage occurred will refund the amount paid by the buyer;
– If the courier does not agree to deliver the goods with “reserve”, please reject the goods, and you will be refunded; if you accept the case without expressing reserves in writing on the delivery, SOCIETA’ AGRICOLA SANTA MARTA SRL cannot reimburse the buyer;
– If the damage of the package is so obvious as to show that the goods are damaged even without opening the package, the buyer has the right to refuse the delivery and will be refunded. If the buyer accept the goods without expressing the reserves in writing on the transport document, SOCIETA’ AGRICOLA SANTA MARTA SRL will not reimburse any expense.
Shipping – Liability
The goods are deemed as delivered upon delivery to the buyer.
We can assure you that, in order to ensure a safe transport as much as possible, your purchases will be treated with the utmost care at the time of packaging. The packages used are good enough to ensure a proper protection to the goods purchased.
Force majeure
SOCIETA’ AGRICOLA SANTA MARTA SRL does not undertake any responsibility for problems due to force majeure such as accidents, explosions, fires, strikes, lockouts, floods, earthquakes and similar events that could prevent, totally or partially, to execute the contract within the time agreed. SOCIETA’ AGRICOLA SANTA MARTA SRL will not be responsible for damages, costs and losses incurred to third parties and/or the buyer as a result of failure to execute the contract for the above reasons.
Payments
Payments on our website are through the global payment system PayPal, which offers maximum security in transactions, and a high level of encryption of the data entered.
The type of payment that SOCIETA’ AGRICOLA SANTA MARTA SRL accepts to sell its products online through this website are as follows: CREDIT CARD. We accept all cards belonging to the following circuits: Visa, Mastercard, Cartasì, American Express, American Express through the secure online payment service PayPal.
Obligations of the buyer
The buyer undertake, once the purchase procedure “On Line” is concluded, to print and keep these general conditions (which has already seen and accepted as a necessary step to successfully conclude the process) and all the specifications of the article that has purchased, this to fully statisfy the conditions laid down in art. 3 and 4 of Decree. Legislative. No 185/1999 of Italian Law.
It is strictly forbidden to the buyer to enter false and / or invented and / or fantasy data, when filling out the order form or the registration process required to complete the purchasing process. Personal data and e-mail address (e-mail) needs to be real and not of other person not involved in the purchasing process, or fictional.
It is forbidden to record two times the same person, and/or enter personal data of other people. SOCIETA’ AGRICOLA SANTA MARTA SRL reserves the right to prosecute any abuse and / or violation.
Right of withdrawal
SOCIETA’ AGRICOLA SANTA MARTA SRL recognizes its customers to exercise the right of withdrawal, as provided by the regulations in force Legislative Decree n. 185 of 22/05/1999 of Italian law.
The deadline to exercise the right of withdrawal is 7 days from receipt of goods. No later than this term the buyeris required to give us written notice by registered letter with return receipt requested, addressed to:
SOCIETA’ AGRICOLA SANTA MARTA SRL
Contrada Santa Marta sn.
92024 Canicattì (AG) – Italy
Alternatively, within the same period of seven days from the receipt of goods, they will also be sent a telegram, e-mail or a fax, provided that the intention to withdraw is confirmed by registered letter with acknowledgment of receipt within 48 (forty eight) hours. This letter must contain:
– The intention to avail of the benefits granted by the law;
– The description of the product;
– The number of any invoice or the series number of the consignment;
– The information relating to your bank account or post office. In the event of a bank account also indicate IBAN and BIC.
To exercise the right of withdrawal, the buyer must:
– Expressing its intention to exercise the right of withdrawal in the manner described above;
– Ensure that the goods purchased are returned intact and in its original packaging. It must of course be complete in all its parts. It is not possible to exercise the withdrawal partially;
– Deliver the goods on time and in the manner described above. Shipping costs are charged to the buyer.
When the goods will be received, they will be checked to assess any possible damages not caused by transport.
After reviewing the integrity of the goods, SOCIETA’ AGRICOLA SANTA MARTA SRL will proceed in refunding the amount previously paid, by bank transfer or deposit on current account, obviously on the account the buyer has previously communicated.
The reimbursement covers only the price of goods and not the expenses for handling, shipping and credit fee.
Reimbursement will be made within 30 days from the time we receive the goods for which the buyer ask to exercise the right of withdrawal.
All the expenses for returning the goods are entirely charged to the buyer.
The right of withdrawal decays if the packaging and/or its content are not in the same conditions as of “before shipping.
In case of decays of the right of withdrawal, the company SOCIETA’ AGRICOLA SANTA MARTA SRL will return to the buyer the goods purchased and will back charge the shipping costs.
Please note that the right of withdrawal so as defined by Legislative Decree n.185 / 99 of the Italian Law is to be excluded for the supply of goods tailored and/or customized.
Legal notices
The texts, information, logos, graphics, images, trademarks, trade names, product names and anything published and / or reproduced on this site are the property of SOCIETA’ AGRICOLA SANTA MARTA SRL .
The reproduction of the website or of its contents is permitted only with written permission by SOCIETA’ AGRICOLA SANTA MARTA SRL. Therefore is strictly prohibited modify, reproduce, copy, transmit or distribute the content of this website without our permission.
The logo “SANTAMARTABIO”, “Archimede”, “MADEDOLIO”, “Eureka!” Is owned by SOCIETA’ AGRICOLA SANTA MARTA SRL and may not be reproduced or used without the consent of SOCIETA’ AGRICOLA SANTA MARTA SRL.
The logos and trademarks of the products sold on this website are the property of their respective companies proprietary and may not be reproduced or used without the consent of their respective owners. Unauthorized use of these trademarks will be prosecuted according to law.
Termination of the contract and termination clause
SOCIETA’ AGRICOLA SANTA MARTA SRL has the right to terminate the contract by simple notification to the buyer with adequate and justified reasons. In such case the buyer is only entitled to a refund of the amount already paid.
The obligations assumed by the buyer and the guarantee of successful payment are essential conditions.
So, by express agreement, the failure of the buyer in fulfilling one of these boundary conditions above, will result in the termination of the contract under article 1456 cc of the Italian law, without any need of judicial decision except the right of SOCIETA’ AGRICOLA SANTA MARTA SRL of undertaking legal action to obtain an indemnification for damages may arising from the termination.
Privacy disclaimer
SOCIETA ‘AGRICOLA SANTA MARTA SRL with registered office in Contrada Santa Marta sn, 92024 Canicattì (AG), with VAT and tax code 02646420840, promoter and creator of the activities available on this website www.santamartabio.com , reserves the right to use personal information voluntarily provided by the clients, in compliance with the regulations (Articles 13 et seq. Decree. 196/2003).
Users are therefore advised to visit this page periodically for updates on changes related to changes in the current legislation.
SOCIETA ‘AGRICOLA SANTA MARTA SRL guarantees Users that the processing of their personal data will be strictly used to perform the services agreed, facilitate the site management and execute orders of the Users.
Within SOCIETA ‘AGRICOLA SANTA MARTA SRL these data may be known only to those specifically in charge of following departments: Information Systems, Marketing, Administration and Accounting, Customer Service, Sales Department.
In the event that the user has explicitly expressed his consent, in concerned areas of the website, the email address provided by users will be used by SOCIETA ‘AGRICOLA SANTA MARTA SRL to send promotional materials, through the ‘use of electronic mail (newsletter).
Provding data is optional, but we inform the User that any refusal to provide such data will make it impossible to execute the obligations under the contract of sale.
The data provided voluntarily by users will never and in no case be disclosed or communicated to third parties.
The data will be processed by SOCIETA ‘AGRICOLA SANTA MARTA SRL by using both paper and electronic instruments, in compliance with current safety standards, for the purposes specified from time to time.
SOCIETA ‘AGRICOLA SANTA MARTA SRL informs that users can exercise their rights under Article 7. lgs. 196/2003 of Italian law, set forth below in its essential part.
Users have the full right to require SOCIETA ‘AGRICOLA SANTA MARTA SRL the following information:
1) the confirmation of the existence of personal data concerning him.
2) the clear communication of the data and their origin.
3) the reason and purpose of their existence and their use.
4) the identification of the owner and managers and the persons or classes of persons to whom the data may be communicated or who can learn about them as managers or agents;
5) updating, modification and integration of such data.
The request for the above information can be renewed with a minimum of 90 days, except for cases in which there exists good cause: cancellation or modification of the data in case of violation of the law; cancellation of those data which are not used for the aims for which they were collected.
The Owner and manager of the processing of personal data referred to in this Statement is SOCIETA ‘AGRICOLA SANTA MARTA SRL.
SOCIETA ‘AGRICOLA SANTA MARTA SRL is responsible for checking, in case of exercise of the rights described above.
In order to simplify the process and reduce the time for feedback we advise to submit applications to SOCIETA ‘AGRICOLA SANTA MARTA SRL, directly contacting the email address info@santamartabio.com.
SOCIETA ‘AGRICOLA SANTA MARTA SRL, through this website, detects anonymous data and information (browser type, geographic location, date and time you access the site from visitors) that will be evaluated to improve and optimize the site for statistical purposes and put together information in the interest of the visitors of SOCIETA ‘AGRICOLA SANTA MARTA SRL. These data may reside on servers located in Italy or in foreign countries, but will in no case disclosed by the owner or by its staff to third parties or used to contact site visitors unless they request or they make clear their consent.
The communication of personal data relating to a child must be made by a parent or by a person having custody of this child.
SOCIETA ‘AGRICOLA SANTA MARTA SRL disclaims any responsibility for any malfunctions due to the deactivation of “cookies” in the browser that the user uses to navigate the site.
Jurisdiction and Venue
This website is relevant to the law of Italian Republic.
Any dispute arising from the application, execution, interpretation and violation of purchase contracts signed “on line” via the website www.santamartabio.com is governed by Italian law; these conditions are reported, although not expressly referred to therein, in conjunction with the legislative decree No. 50 of 15.1.1992 and Legislative Decree No. 185 of 22/05/1999.
For any dispute between the parties may arising from this contract the competent Court is the one belonging to the area where the SOCIETA’ AGRICOLA SANTA MARTA SRL is domiciled; for all other buyers it is agreed that any dispute will be in the exclusive jurisdiction of the court of Agrigento (AG).
SOCIETA’ AGRICOLA SANTA MARTA SRL
VAT: 02646420840
Headquarters: Contrada Santa Marta sn, 92024 Canicattì (AG)
E-Mail: info@santamartabio.com